We strive to ensure customer satisfaction with every purchase. Refunds or exchanges are applicable only if the product is damaged, defective, or incorrect at the time of delivery.

To request a refund or exchange, customers must notify us within 48 hours of receiving the product, along with clear photos or videos as proof. Products must be unused, unwashed, and in original condition with tags intact.

Refunds (if approved) will be processed according to the original payment method or as store credit, depending on the situation.